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What is Fallen Earth?

Fallen Earth is a massively multiplayer online role-playing game set on a post-apocalyptic Earth in the year 2156. Within the Grand Canyon Province, an isolated pocket of settlements around one of the world’s most amazing landmarks, you’ll face threats to mankind’s continued survival, including everything from irradiated zones to mutated beasts to raiders. Six factions struggle for dominance in the Province. Over time, you’ll have the chance to pick a side in the effort to hold sway over what remains of the post-Fall world.


Where can I purchase Fallen Earth ?

You may purchase the download on the Fallen Earth website. For a list of other retailers, visit www.gamersfirst.com/marketplace/fallenearth/.


How much does Fallen Earth cost?

Fallen Earth is available for $19.99. Pricing outside the US varies per retailer, although standard conversion rates typically apply.


What are the subscription prices?

The subscription price is $14.99 for one month with discounts for purchasing three months ($39.99/ 3 months), six months ($71.99/ six months) and one year ($124.99/ 12 months).


Will there be a free play period?

Yes, every purchase comes with a free 14-day subscription.


Which retail and digital distribution outlets are offering Fallen Earth?

We announce retail outlets and digital distribution partners as information becomes available. All of our retail information can be found at www.gamersfirst.com/marketplace/fallenearth/.


I found the game online through a different retailer for a different price. Is this a legitimate offer?

You should practice discretion when making any online purchases and do some research to make sure the site you're purchasing from is legitimate. If you are not sure about the validity of the site, you may email support@fallenearth.com to find out if it is an approved retail channel.


Can I trade pre-order or special items with someone else?

Items are non-transferrable once they've been added to an account.


If I buy multiple copies of the game to collect the items/incentives, can they be used on one account?

Redemption of promotional items varies. Please contact support@fallenearth.com for more information.


What forms of payment will be accepted?

FALLEN EARTH, LLC accepts most major credit cards, Pay Pal and Click and Buy for recurring subscriptions. Available payment types may vary by country and localized banking regulations.


 Does Fallen Earth sell Gametime card/keys?

Yes. 3, 6 and 12 month Gametime keys are available from the Fallen Earth
store: www.gamersfirst.com/marketplace/fallenearth/ 


Can people outside the US buy and play the game?

Yes. Fallen Earth may be purchased directly from the Fallen Earth website or via a variety of our digital download and retail partners.

Fallen Earth supports one world for all players. Fallen Earth has subscribers from around the globe in over 180 countries and locales.


If I have questions about my account or have technical problems, where can I go?

Many questions can be answered by visiting our Knowledge Base at kb.fallenearth.com. You may visit www.gamersfirst.com/fallenearth/?q=support to find the appropriate contact for any other questions.


“Trying to reason with a CHOTA is like trying to treat a sick dog. First you have to strap him down and then you’ve got to get him to stop howling and foaming at the mouth.” —Random Tech